In the heart of Auckland, Mark Kirby, a researcher from the University of Auckland’s School of Future Environments, has been delving into a critical issue plaguing New Zealand’s residential construction sector. The findings, published in Ain Shams Engineering Journal, reveal a stark reality: despite its economic significance, the industry is grappling with productivity challenges that are deeply rooted in quality management.
Kirby’s study, which involved a comprehensive analysis of 106 responses from industry professionals, highlights three key strategies to boost productivity. The first is the implementation of a productivity certification and training scheme. “This is not just about ticking boxes,” Kirby emphasizes. “It’s about creating a culture where quality is not an afterthought but a fundamental aspect of every project.”
The second strategy involves a shift in industry priorities. Currently, the focus is often on time and cost, with quality taking a back seat. “We need to rethink our priorities,” Kirby says. “Quality should be at the forefront of every decision, not an add-on.”
The third strategy is enhancing quality management practices. Kirby’s research underscores the importance of ISO9000 quality management standards and Lean construction methods. These are not just buzzwords; they are proven frameworks that can transform productivity.
The study also sheds light on the need for greater awareness of quality management’s strategic value. This is where government support and enhanced organisational leadership come into play. Kirby suggests a gradual implementation of ISO9000 standards and the establishment of an industry-wide productivity training program.
The implications of this research are profound. For policymakers, it offers a roadmap for creating a more efficient and effective residential construction sector. For industry professionals and organisations, it provides actionable insights to drive productivity and quality. And for construction practitioners, it underscores the importance of adopting best practices and continuous improvement.
As New Zealand’s residential construction sector navigates its challenges, Kirby’s research offers a beacon of hope. By prioritising quality, embracing proven frameworks, and fostering a culture of continuous improvement, the industry can not only enhance productivity but also create a lasting impact on the national economy.