In the dynamic world of construction, the pursuit of quality and efficiency is a constant battle. A recent study, published in the Ain Shams Engineering Journal, has shed new light on how Total Quality Management (TQM) can be effectively implemented in Malaysia’s Industrialized Building System (IBS) projects. The research, spearheaded by Aawag Mohsen Alawag from Universiti Teknologi MARA (UiTM) and Universiti Teknologi PETRONAS, has uncovered critical success factors (CSFs) that could revolutionize the way we approach construction projects, especially in the energy sector.
The study, which involved a comprehensive survey of 371 construction experts, identified six key factors that significantly influence TQM implementation in IBS projects. These factors, according to Alawag, are not just theoretical constructs but practical guidelines that can be immediately applied to enhance project outcomes. “The real-world application of these CSFs can lead to substantial improvements in project quality and efficiency,” Alawag emphasized.
One of the most compelling findings is that these CSFs collectively account for 70.7% of the effectiveness in implementing TQM. This means that by focusing on these six areas, construction firms can dramatically improve their TQM practices and, consequently, the overall quality of their projects. For the energy sector, this could translate into more sustainable and cost-effective construction practices, which are crucial for meeting the ever-increasing demand for energy infrastructure.
The study highlights the importance of strategic focus on key areas such as leadership, customer focus, and process management. By prioritizing these areas, construction firms can ensure that their projects are not only of high quality but also sustainable. This is particularly relevant for the energy sector, where sustainability is increasingly becoming a key consideration.
The implications of this research are far-reaching. For decision-makers in the construction field, the findings provide a clear roadmap for improving TQM practices. “This research offers a practical framework that can be used by construction firms to enhance their TQM strategies,” Alawag noted. “By focusing on these CSFs, firms can achieve better project outcomes and, ultimately, greater commercial success.”
As the construction industry continues to evolve, the insights provided by this research could shape future developments in the field. By understanding and applying these CSFs, construction firms can stay ahead of the curve, delivering high-quality, sustainable projects that meet the demands of the modern world. The research, published in the Ain Shams Engineering Journal (also known as the Ain Shams Engineering Journal), underscores the importance of strategic focus and practical application in improving TQM practices within the construction industry.