Service Engineering 4.0: Tanzania’s Path to Smarter Public Buildings

In the rapidly evolving landscape of construction technology, a new study sheds light on the potential and challenges of integrating Service Engineering 4.0 (SE4.0) into large-scale public building construction projects (PBCPs), particularly in developing countries like Tanzania. The research, led by Mussa A. Mange from the Department of Mechanical and Industrial Engineering, explores how advanced technologies such as robotic process automation, predictive maintenance, and digital twins could revolutionize the way buildings are planned, constructed, and operated.

The study, published in the Journal of Engineering (Ingeniería), reveals that while SE4.0 holds promise for enhancing building performance and occupant comfort, its adoption in Tanzania and similar regions has been sluggish. Data collected from 100 stakeholders, including consultants, contractors, and potential public building clients, indicate a moderate level of awareness about SE4.0 applications. This suggests a significant opportunity for improvement and education within the industry.

“SE4.0 is still a relatively new discipline, and most public building stakeholders have a moderate level of awareness of its application,” Mange noted. “This indicates there is substantial room for growth and understanding.”

The research identifies several challenges hindering the adoption of SE4.0 in PBCPs. These include remote site infrastructure limitations, resource constraints, traditional project delivery methods, training gaps, and high project costs. Additionally, the absence of a clear regulatory framework and cost–benefit analysis by regulators further complicates the integration of these advanced technologies.

One of the key findings is the lack of engagement from crucial stakeholders, such as government institutions, contractors, ICT public bodies, academic and research institutions, and public institutions. To overcome these barriers, Mange suggests that Tanzania and similar regions need to raise awareness, allocate funds, encourage investment, and provide regulatory support. These steps could enhance the effectiveness, clarity, and sustainability of PBCPs.

The commercial impacts of this research are profound, particularly for the energy sector. As buildings become smarter and more efficient, the demand for advanced energy management systems and sustainable technologies is expected to rise. This shift could drive innovation and create new business opportunities for companies specializing in smart building services and energy solutions.

The study also highlights the need for further research and collaboration among stakeholders to develop a comprehensive framework for SE4.0 implementation. By addressing the identified challenges and fostering a supportive environment, the construction industry can harness the full potential of SE4.0 to create more efficient, sustainable, and comfortable buildings.

As the world moves towards a more technologically advanced future, the insights from this research could shape the development of smart buildings and infrastructure, not just in Tanzania but globally. The integration of SE4.0 in PBCPs could set a new standard for construction projects, paving the way for a more efficient and sustainable built environment.

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